iPod Recovery Software - Quick Start Guide
Selecting the iPod drive to search
The second wizard window of Recover My iPod asks you to select the iPod drive to search. Please note that it is only possible to search iPod drives using Recover My iPod. If you are attempting to recover files from a computer, please user Recover My Files data recovery software.
In some circumstances your computer will no longer be able to deletect your iPod as a drive letter. In this instance, look for the "Physical Drive" that is the same size as your iPod and select and search this drive.