iPod Recovery

How to reset an iPod

Sometimes an iPod may freeze and not respond to your commands. This can happen for a number of reasons and does NOT necessarily mean that you have a serious problem and will need iPod recovery software.

An iPod can be reset, which is just like re-booting a computer. Resetting an iPod is a straight forward procedure and ...

Resetting an iPod will NOT erase iPod music or data files.

Use the information below as a guide to resetting your iPod or visit the Apple iPod website for more detailed information.

A. I have successfully reset my iPod

If you successfully Reset your iPod you should be able to now access your iPod music. You can continue to use your iPod normally, including auto-syncing with iTunes if desired.

B. The reset did not work or I cannot locate my iPod files

If you are not able to reset your iPod or you can no longer locate you iPod files, you need to try iPod data recovery. Download Recover My iPod and follow the Quick Start Guide to Recover My iPod.

Important:

Do Not Connect your iPod to iTunes

Why? The default setting in iTunes when an iPod is connected is to "auto-sync" the play list. This means that iTunes will try and write it's list of songs to your iPod.

It is important when performing iPod data recovery not to write new data to iPod drive unless it is necessary to do so.

Do not connect to iTunes unless we specifically give instructions to do so.

iPod Reset Instructions

For more detailed information about each iPod model please visit http://www.apple.com/support/ipod/.

To reset an iPod with a Click Wheel, including:

iPod Click Wheels
  • Fifth Generation iPod (also known as iPod with video)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (Second Generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector);

iPod scroll wheel iPod scroll wheel
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.

To reset your 2nd generation iPod shuffle:

iPod Shuffle 2nd Gen
  • Remove iPod shuffle from the dock (if connected).
  • Move the power switch on the bottom of iPod shuffle to the off position.
  • Wait 5 seconds.
  • Move the power switch to the "on" position. The green stripe will be visible.

iPod shuffle is now reset.

To reset your iPod shuffle:

iPod Shuffle
  • Disconnect iPod shuffle from the computer (if connected).
  • Move the switch on the back of iPod shuffle to the off position.

When iPod shuffle is off, the green stripe by the switch is not visible.

  • Wait 5 seconds.
  • Move the switch on the back to the play in order or the shuffle position. The green stripe will be visible in either position.

The iPod shuffle is now reset. If after resetting iPod shuffle you are going to attach it to your computer, be sure place the switch in the off position.